Privacy Policy

Last Updated: April 2026

Freedom Choice Academy ("Company", "we", "our", or "us") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you visit our website and use our services.

This policy is designed to comply with applicable laws, including the General Data Protection Regulation (GDPR), UK GDPR, and the Australian Privacy Act 1988 (including the Australian Privacy Principles).

1. Who We Are (Data Controller)

Freedom Choice Academy is the data controller responsible for your personal information.

Email: [email protected]
Address: 5 Yasmin Court, Thornlands, QLD 4164, Australia

2. Information We Collect

2.1 Information You Provide Directly

We collect personal information that you voluntarily provide to us, including when you:

Fill out forms on our website
Register for programs, courses, or services
Subscribe to newsletters or marketing communications
Contact us via email or support channels

This information may include:

Full name
Email address
Phone number
Billing and payment details (processed securely via third-party providers)
Account login details
Any additional information you choose to provide

2.2 Automatically Collected Information

When you visit our Site, we automatically collect certain information, such as:

IP address
Browser type and version
Device type and operating system
Pages visited and time spent on pages
Referring URLs and navigation paths
Cookies and tracking identifiers

2.3 Sensitive Information

We do not intentionally collect sensitive personal information (such as health data, biometric data, or religious beliefs). If such information is provided, it will only be processed with your explicit consent.

3. Legal Basis for Processing (GDPR)

We process your personal data under the following lawful bases:

Consent: For marketing communications and non-essential cookies
Contractual necessity: To provide services you request
Legal obligation: To comply with applicable laws
Legitimate interests: To improve our services, prevent fraud, and maintain security

4. How We Use Your Information

We use your personal information for the following purposes:

To provide, operate, and maintain our services
To process transactions and manage billing
To communicate with you, including customer support
To send marketing and promotional communications (where permitted)
To personalize user experience
To analyze website usage and improve performance
To detect and prevent fraud, abuse, and security threats

5. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information.

We may share your data with:

Service providers (e.g., hosting providers, payment processors, CRM systems)
Analytics and advertising partners (e.g., Google, Meta)
Professional advisors (legal, accounting)
Government authorities when required by law

All third-party providers are required to handle your data securely and in accordance with applicable privacy laws.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience and analyze site traffic.

Types of Cookies We Use:

Essential Cookies: Required for website functionality
Analytics Cookies: Help us understand user behavior (e.g., Google Analytics)
Marketing Cookies: Used for advertising and remarketing (e.g., Google Ads, Facebook Pixel)

You can control or disable cookies through your browser settings. Where required by law, we will obtain your consent before placing non-essential cookies.

7. International Data Transfers

Your personal data may be transferred to and processed in countries outside your jurisdiction, including the United States.

We ensure appropriate safeguards are in place, including:

Standard Contractual Clauses (SCCs)
Data Processing Agreements
Transfers to jurisdictions with adequate protection

8. Data Retention

We retain personal information only for as long as necessary to:

Fulfill the purposes outlined in this policy
Comply with legal and regulatory requirements
Resolve disputes and enforce agreements

When data is no longer required, it is securely deleted or anonymised.

9. Your Rights

Under GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict or object to processing
Request data portability
Withdraw consent at any time

Under Australian Privacy Act, you have the right to:

Access your personal information
Request correction of incorrect information
Make a complaint regarding privacy breaches

To exercise your rights, contact: [email protected]

10. Direct Marketing and Communications

We comply with GDPR and the Australian Spam Act 2003. You may opt out of marketing communications at any time by:

Clicking the unsubscribe link in emails
Contacting us directly

11. Children's Privacy

We do not knowingly collect personal information from individuals under 16 years of age. If we become aware of such data, it will be deleted promptly.

12. Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your personal data. However, no method of transmission over the internet is completely secure.